Shipping policy

Shipping Fees

Standard Worldwide Shipping: Free 

Domestic Express - $15.50AUD Australia & New Zealand 

International Express $25.00 USD Rest of the World

Timeframes

Australian timeframe: 3-5 business days 

All orders placed before 12pm AEST Monday-Friday will be packed and shipped off the same day from our Sydney warehouse. 

Some regions have experienced a slight shipping delay, due to increased demand & COVID-19 restrictions.

International Shipping 

Please note, due to the current international COVID19 restrictions, all international orders are sent via Australia Post Standard Shipping inc. Tracking (10-14 business days) or Express Tracked Shipping (3-6 business days).

Please be aware that additional customs charges or fees may be payable upon collection of your order. Customs charges or fees are not included or covered by Skintecture and are the responsibility of the customer. 

Returns for faulty or damaged product
In the unlikely event that you receive a faulty or damaged product, you can return your order within 30 days of purchase for a replacement. For all other returns, please visit our Refund Policy page.